Local Roofers Reading & Wokingham ~ Benjamin James Roofing
Tile Roofing | Slate Roofing | Flat Roofing - Felt, Fibreglass (GRP), EPDM Rubber
Why is scaffolding required, some of the quotations I have received don’t include this?
Unfortunately, scaffolding is sometimes required to complete the work safely. Where needed, we source through an independent supplier who ensures that all scaffolding is erected to NASC TG20:13 Standards so that safety requirements are met.
We recognise this can significantly add to the cost but the health and safety of our employees, customers and the general public is paramount to us. Taking short cuts by not complying with current Health & Safety legislation can also expose us to prosecution with unlimited fines and potential imprisonment.
Will a deposit be required for the works?
Will stage payments be required?
How can I make payment?
In order to keep our quotations competitive, we only accept payment by Bank Transfer. Unfortunately, we do not accept payment by either cheque or by Debit/Credit Card at this time.
What’s included in the quotation?
Will the work have a guarantee?
All new roof coverings will come with a Benjamin James Roofing Ltd 10 Year Workmanship Guarantee. A certificate will be issued by us on completion of the work.
Unfortunately, we will not be able to guarantee repairs works for repairs or maintenance work for obvious reasons. We will, however, do our utmost to resolve issues in a sensible fashion and the limitations of any repair work will be discussed when assessing and agreeing the work to be undertaken.
All new roofing works can also be supplied with a fully insured back up guarantee (subject to payment). This protects customers in the unfortunate event that we cease trading for any reason during the guarantee period.
Additionally, the materials and roof coverings we use also come with product guarantees between 10 - 25 years, details of which will be discussed and confirmed at quotation stage.
Will there be any additional costs?
Are you fully insured?
Our current insurance cover includes:
Public liability Insurance cover in place for £2 million – this covers Benjamin James Roofing Limited for injury, disease or damage to people we do not employ, for example visitors.
Employee liability Insurance cover in place for £10 million - this covers Benjamin James Roofing Limited for injury or disease to people we employ.
Are all your employees trained in Health and Safety requirements?
Health and Safety is taken very seriously for obvious reasons particularly given the inherent risks involved in working at heights. Our current competences include:
Fully trained for working at heights – this means we have attended and passed courses on the legislation, accident statistics, working at height procedures, types of work platforms, ladders and trestles, roof work and bad practices
Asbestos Aware certified – in accordance with regulation 10 of the control of Asbestos Regulations 2012 and supporting ACOP L143 work with material containing asbestos PASMA competent – this means we have passed written and practical examinations in the use and erection of towers from the Prefabricated Access Suppliers’ and Manufactures’ Association