Ben cleared the moss on our roof, did some re-pointing, cleared our gutters and checked our down pipes. The work was done to a high standard, he responded to emails and phone calls promptly, he was polite and helpful and his charges were very reasonable. I would definitely recommend him.
Ben provided a quick response to initial call out to investigate leaking roof and was also able to complete work soon after quote accepted. Ben kept me informed throughout and I have no reservations about recommending him to other people.
Ben replaced 2 roof tiles that had been blown off in the wind. The work was completed promptly and Ben was very helpful. I would recommend this company.
Reliable, conscientious and hard working. Did an excellent job.
Speedy repair after storm damage, performed tidily and courteously.
Rubber roof to our cabin. The service we received was excellent. Ben was punctual, quick and polite, excellent service and finished (very happy) to a high standard.
Really good job done with a minimum of fuss; some work that needs doing on the roof has been photographed so we can see for ourselves that it does need doing - well done.
I had a leak from the roof, Ben came out within a day and surveyed the roof and then provided a quote and an agreed date to undertake the work. The work consisted of replacing the concrete valley with dry fibre glass tray (valley) and to re-cut and lay the tiles back into the close mitred valley tray. Ben was very courtesy, the job was clean and tidy. I would have no hesitation in recommending him.
Ben accomplished this work to my total satisfaction. He responded to my initial email very quickly and from then on kept in regular contact. He was clear and concise about the work that was required to solve my problem and kept me informed throughout. I was very pleased with the outcome.
Very professional and helpful, always kept to promised times and did a very good job.
Ben was friendly and polite, followed up on his quote and automatically reduced the invoice when one piece of material was found not to be needed. He explained everything he was doing and was quite clear that I should call him back if any ongoing problem. I would definitely use the company again.
Following, replacing our flat roof in May we had been back to replace another flat roof and did not disappoint, very satisfied.
Neat, tidy, conscientious and above all fantastic communication. The work carried out was very professional. We would have no hesitation recommending this company.
Ben and his team did a very tidy job of our flat roof. The communication was excellent and everything was left tidy. Would highly recommend.
The waiting time was not long and I was kept informed all the way through, from what the job consisted of, to materials used etc. All was planned to coincide with the job, ie, scaffolding up, then skip etc. The job was carried out without delays and all was tidy upon completion. Very professional work and conduct.
Excellent workmanship and courtesy. Explained fully what was required and when he and the team would be arriving/ leaving, clean and tidy, so pleased, would definitely recommend.
Very pleased with the work done. Ben communicated with us very well throughout the job. He also tidied up well at the end of the job.
Ben provides an excellent service. Reliable, honest and great workmanship. Always talks through the job and clear on what needs doing and explaining work.
Excellent - from detailed quotation to finished job everything done well + to time + very pleasant customer experience.
We got several quotes for the repair of our roof. Ben James roofing provided a "very" honest reliable service. Can't recommend them enough. Nice to find a quality, reliable local craftsman. Would be by only choice going forward.
Very polite, tidy and efficient. Very pleased with whole work completed.
Benjamin James Roofing came highly recommended from a friend and didn't disappoint. Ben and his team identified a leak that several other companies had missed. Would certainly use again.
Fantastic customer service, highly responsive, emergency leak trace fixed first time - with a smile and proactive follow up after the next rain.
We had a number of quotes regarding our leaking roof. Benjamin James Roofing Ltd were by far the best. Would recommend to anyone, fast, reliable, very honest service and quality workmanship. Can't recommend them enough and would be my only choice if I needed more work/repairs done in the future.
I called Ben out to fix a downpipe from the gutter that have come off loose at the joint. He was incredibly professional and trustworthy. He fixed the problem, taking the time to explain how it had happened and provided me with solutions. I would highly recommend him.
Ben did extensive works to our roof. The work was very satisfactory. Ben arrived on time and on the day we required him. All the rubbish was taken away leaving our property clean and tidy. He was always polite and kept us informed to the extent of works and how he would achieve the best results. We shall use his services again when required.
Mr Charlton was recommended to me by a friend to carry out some maintenance on my guttering and flat roof. He was punctual, friendly and polite. He did an excellent job and I would certainly use him again in the future.
Ben was highly recommended to me as someone who would willingly take on the 'small' task of replacing one ridge tile which had come down during the high winds experienced in the autumn. I accepted his prompt quote and within a very short time the job was completed. Whilst on the roof Ben observed that several of the ridge tiles would soon need attention and I was happy for him to give me an estimate. This again was very acceptable, and the work was completed to my satisfaction as soon as he could fit me in among his more urgent work. On each of his visits Ben acted with complete professionalism in both his manner and the way in which the work was carried out.